Your privacy is not merely a priority — it is our responsibility. This page transparently explains how rapid97 collects, uses, stores, and protects the personal information of every member who trusts our platform in Malaysia.
Rapid97 is an online entertainment platform operating under the domain rapid97.onl. We fully recognize that the trust of our members is our most valuable asset, and that trust begins with responsible management of personal data.
This Privacy Policy is drafted in compliance with the requirements of the Malaysia Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all information you entrust to us is handled with care, stored securely, and used only for the purposes disclosed to you.
Our approach to privacy is built on four core principles: transparency in data collection, minimisation data to only what is necessary, security robust in storage, and control fully in your hands as the data owner. We never sell your data to third parties for advertising or marketing purposes without your consent.
Rapid97 collects only information that is genuinely necessary to provide a safe, fair, and responsible service. This information is categorised into three main types:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID number, identity card image | KYC verification, legal compliance |
| Contact Data | Email, phone number, residential address | Account communications, security verification |
| Financial Data | Bank account number, transaction records, payment methods | Deposit and withdrawal processing |
| Usage Data | Activity logs, games played, session duration | Service improvement, fraud detection |
| Technical Data | IP address, device type, web browser, operating system | Security, technical diagnostics |
| Cookie Data | User preferences, login sessions, analytics | Enhanced user experience |
We never collect sensitive information such as biometric data, health records, or religious beliefs unless specifically required by law. All information is collected directly from you during registration, platform use, or via the device you use to access rapid97.
Every piece of information we collect has a clear and legitimate purpose. rapid97 uses your personal data for the following purposes:
Rapid97 does not sell, rent, or trade your personal information to any third party for profit. However, there are limited situations where we need to share your information with certain parties:
In all of the above cases, we ensure that data recipients are bound by confidentiality obligations equal to or stricter than our own standards. We also only share data that only what is necessary to fulfil the relevant purpose.
Your data security is the foundation of rapid97's operations. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times.
Technical security measures we employ:
Data retention period: rapid97 retains your personal data for the duration of your use of our services, plus any additional period required by law (typically 7 years for financial records). After that period, data will be securely deleted or anonymised.
Rapid97 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the rapid97 platform. For more information on managing cookies in popular browsers, refer to your browser's help documentation.
Under the Malaysia Personal Data Protection Act 2010 and international privacy standards, you have the following rights regarding your personal data held by rapid97:
You have the right to request a copy of all personal data we hold about you in a readable format.
You may request that we correct any inaccurate or incomplete information at any time.
In certain circumstances, you may request that we delete your personal data — subject to legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform if needed.
You may request that we restrict how we process your data in certain situations, such as during a dispute or review.
To exercise any of the rights above, contact our privacy team via email at [email protected]. We will process your request within 30 business days from the date of receipt. In complex cases, this period may be extended up to 60 days with prior notice.
In the course of platform operations, your personal data may be stored or processed on servers located outside Malaysia. This occurs primarily in the context of cloud services and international technology providers.
Rapid97 ensures that any cross-border data transfers are carried out with adequate safeguards, including:
By using rapid97's services, you agree to this data transfer subject to the protections stated above.
Rapid97 is a platform intended exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from minors.
We use a multi-layered age verification system during registration, including KYC checks that require identity documents to confirm each user meets the minimum age requirement. Should we discover that personal data of a minor has been inadvertently collected, we will delete it immediately.
Rapid97 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technological developments. All amendments take effect immediately upon publication on this page.
For significant amendments — such as changes to how we use or share your personal data — we will provide advance notice through:
The "Updated" date at the top of this page always reflects the latest version of the Privacy Policy. We encourage you to review this page periodically. Continued use of the rapid97 platform after amendments are published constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding how rapid97 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.
You may reach us via:
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia Personal Data Protection Department or the relevant data protection authority in your jurisdiction.
We go beyond mere legal compliance — we exceed the minimum requirements to deliver meaningful data protection for every member.
Every data exchange between you and the rapid97 platform is protected with 256-bit SSL encryption — the same standard used by leading banks worldwide.
Our integrated KYC system ensures that only individuals whose identities have been verified can carry out transactions — protecting you and the platform community.
Our system monitors all account activity 24 hours a day, 7 days a week. Any unusual behaviour triggers an immediate alert for prompt action.
Our Privacy Policy is drafted and periodically updated by legal experts to ensure full compliance with the Personal Data Protection Act 2010.
Your data is accessible only to staff with specific authorisation. All access is logged and audited to prevent internal misuse.
When your data is no longer needed and the required retention period has passed, it is deleted using secure, irreversible deletion methods.
You now know rapid97's commitment to your privacy and data protection. Register today and enjoy a safe, transparent, and responsible online entertainment experience alongside over 200,000 active members in Malaysia.
By registering, you agree to the Terms & Conditions and rapid97's Privacy Policy. This platform is for users aged 18 and above only.